Delivery Information

Order processing

We aim to process all orders within 24 business hours of them being placed. From there they are passed onto our distribution centres for packing and shipping. Generally, orders are shipped the following business day after being placed. Please note, that these time frames are dependent on what the time the order was placed during the day, and, can fluctuate during peak sales periods and holidays.

 

Free shipping terms

Free shipping will only apply to orders of €49.99 and above. Orders below €49.99 will incur a flat shipping rate of €10.

 

Delivery times

Delivery times can vary depending on your region, the below table summarises estimates for popular destinations:

Region

Timeframe

Warehouse

UK

2-3 business days

LE17, UK

Rest of European Union

4-6 business days

Bor, CZ

 

Shipping times may vary due to seasonal volume, weather, and, for customs/duty processing for international deliveries.

 

Tax and duties

All prices on orders shipped have VAT included in the price at the checkout. 

Order tracking

Once your order has been dispatched, you will receive an email containing your tracking information, which you can use to track your order online here.

Please allow for 48 hours for the courier website to update with any information.

Returns, RMA and Support

If you need LIFX product assistance, please visit support.lifx.com

For Returns and Exchanges please visit lifx.com/storereturns

For Warranty replacement, please visit lifx.com/supportwarranty

 

Carrier availability

Currently, our shipping partners do not support shipping outside of the UK, and the European union. If your country is not supported, we recommend you try our partners at Amazon UK.

    What we do

    At LIFX, we don't make gadgets.

    We take light (a basic tool needed by people everywhere) and we make it life-changing. We make light that improves your health. Light that helps you work, and light that helps you play. Light for socialising, and light for me-time.

    A rainbow of colour options, bacteria eliminating wavelengths, endless integrations all help our customers personalise their spaces so that they can do whatever it is that they do best.

    That's not a gadget, or a toy, or a gizmo – that's smarter way of life... ex. It's pronounced LIFE-ex.

    • Quality

      We're dedicated to bringing you the brightest, boldest lights on the market.

    • Innovation

      We're committed to shaping the future of smart tech and IoT.

    • Originality

      We're not afraid to push the boundaries of what comes next.

    Who we are

    We're a tight-knit team of creatives, engineers, and digital wizards spread across the globe who share a common goal – create really cool stuff that makes your life better. The size of our company may not be the biggest, but our goals sure are.

    Where we work

    Why root a company in a single spot when the best talent is sprinkled all over the world? With employees from Seattle, USA to Melbourne, Australia to Dublin, Ireland and more, we pride ourselves on being diverse, multi-cultural, and international. At LIFX, we believe each person who works with us makes up our culture rather than the company dictating the culture.

    Interested in joining our team?

    Want a chance to be part of our super sweet team? Check back regularly for upcoming open positions below.

    Open positions